Arena Ideas Portal

Löschen gespeicherter Kataloganfragen

Ich bekomme Benachrichtigungen per Mail für Suchanfragen, die ich in Arena gespeichert habe. Da ich viel getestet habe, weiß ich nicht mit welcher Benutzernummer ich die Anfragen eingetragen habe.


Kann ich irgendwie herausbekommen von welchem Benutzerkonto die Anfragen kommen? Oder wie kann ich die sonst löschen?


Es könnte ja auch sein, dass jemand eine fremde E-Mail-Adresse speichert, um jemanden "vollzuspammen".


Müsste in die Benachrichtigungsmails nicht ein Abmeldelink wie in Newslettern?


  • Andreas Klinger
  • Mar 3 2021
  • Under investigation
  • Attach files
  • Admin
    Magdalena Olofsson (Axiell) commented
    16 Dec, 2021 04:12pm

    Sorry, I might be wrong, I realize that this can be different between the different backend systems. I must take a closer look.

    Best regards

    Magdalena Olofsson

  • Andreas Klinger commented
    13 Dec, 2021 07:34am

    Hi Magdalena,

    Thank you for your quick answer.
    I did not know, the email adress comes from Bibdia. That must be new.
    I remember, I had to type in an adress, when I set the notification for the search.
    I am still able to change the adress, though.
    Does this change anything in Bibdia? I hope it doesn't.
    So I guess, if I change the adress in Arena, the system uses this adress and I have no way, to find out, which account uses the adress?

    Best regards
    Andreas

  • Admin
    Magdalena Olofsson (Axiell) commented
    13 Dec, 2021 07:14am

    Good morning,

    I understand, but unfortunately it is not possible to solve this the way you wish. The e-mailadress is fetched from the library system and I don't know if Bibdia allows you to search on e-mailadress in the patron search. That would be a way to solve it, search for all patron account with your e-mail in the library system and then log in to all of them in Arena and check.

    Best regards

    Magdalena

  • Andreas Klinger commented
    13 Dec, 2021 06:58am

    Hi,
    my problem is, I do not know the account, where I saved the search.
    And what if someone else saves a search in their account, but sets my email adress for notifications?

    Regards
    Andreas Klinger

  • Admin
    Magdalena Olofsson (Axiell) commented
    10 Dec, 2021 08:54am

    Hi

    When you log in to your account there is an option "My saved searches", you can delete them there.


    Regards

    Magdalena Olofsson

    Axiell

  • Andrea Klose (Axiell) commented
    3 Aug, 2021 02:29pm

    Deleting saved catalog queries


    I get notifications by mail for queries I have saved in Arena. Since I've been testing a lot, I don't know what user number I entered the queries with.

    Can I somehow find out which user account the queries are coming from? Or how else can I delete them?

    It could also be that someone stores a foreign e-mail address to "spam" someone.

    Shouldn't there be an unsubscribe link in the notification emails like in newsletters?